TERMS OF SERVICE

BY COMMISSIONING WOLFSKIN STUDIOS YOU ARE AGREEING TO THIS TERMS OF SERVICE.

  • WOLFSKINSTUDIO IS PET FRIENDLY AND HAS BOTH DOG & CAT. IF YOU ARE ALERGIC TO THESE ANIMALS PLEASE DO NOT COMMISSION US. WE CANNOT GURENTEE YOUR SUIT WILL BE FREE OF PET HAIR/DANDER DESPITE KEEPING ANIMALS AWAY FROM SUPPLIES AND CLEANING OUR WORK ROOM DAILY.

• WolfskinStudio reserves the right to refuse service to anyone. We do not support racism, homophobia, transphobia, bigotry or any form of abuse, animal abuse or otherwise. If you are found participating in any of these notions you will be black listed, and/or found after commissioning Wolfskin Studios, your commission will be refunded and terminated immediately. 

• Commissioners MUST be 18+ or older. You will be asked to provide a form of ID. [You may block out any part you don't wish me to see except birthday and name) 

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COMMISSIONS 

• Payments are made via SQUARE invoice or PAYPAL invoice. ALL COMMISSION PAYMENTS MUST BE FULLY PAID FOR ANY WORK TO BEGIN. NO WORK WILL BEGIN UNTIL COMMISSION IS PAID IN FULL. NO EXCEPTIONS.

  • WE ARE NO LONGER OFFERING PAYMENT PLANS ON SMALL COMMISSIONS. LARGE COMMISSIONS MAY BE SPLIT INTO PAYMENTS OF 3 BUT NOTHING MORE.

 

  • Once an Invoice is Sent you have 48 hours to make your payment or a Late fee of $50 will be added to your invoice. If payment is still not made after another 42 hours your invoice and commission will be canceled and your slot will be given to the next person who applied.

 

  •  Commissions are NOT first come first serve and will be chosen based on who can pay in full upfront or in less then 3 payments (enough time to pay it off by the 3d month or your time comes in queue.) Commissions will also be chosen on design and what will look good in MY style. 

• Fullsuit commissions need a Duct Tape Dummy. Please keep this in mind if you cannot get one made. 

FAILURE TO FOLLOW DUCT TAPE DUMMY INSTRUCTIONS WILL RESULT IN AN ADDED FEE & REQUIRMENT OF REDOING THE DTD. NO ACCEPTIONS. PLEASE FOLLOW PROVIDED INSTRUCTIONS CAREFULLY.

• Commissions will need a clear reffsheet to work from. It will need AT LEAST a front/back view and a side view if possible for fullsuits.

• I prefer to work with my own bases and materials! We will No longer be accepting commissions with Resin base or Silicone materials.

• SHIPPING is NOT included in your commission price. Shipping can vary greatly from $50-$500 depending on where you are located, if you want insurance, ect. I can give you a quote for shipping and will ship when you have funds to cover it. 

• Wolfskin Studio currently does not offer deadlines! Our own deadline is 1 month after commission has been started. 

• Commissioners will get updates and work in progress pictures frequently through the process. Telegram is best for this but email is just fine if you do not wish to use telegram. 

WARRANTY

  • There is a one-year warranty (from the time of shipping) on all suits and parts that I make. If you have any popped seams, fitting issues, holes, adhesive failures, or any other issues, you can send the suit back and I will fix it for free. However, the client is responsible for all shipping costs!

  • ​If you'd prefer to fix the piece yourself and not have to ship it, I am also happy to give detailed instructions!

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REFUNDS

• Refunds are always manageable. Please let us know the situation before going any other route. 

• If the commission is 0% started you will get a Full Refund.

• If materials have been ordered but no work has been started on the actual suit, you will get a refund minus -20% to cover the materials already purchased.

• If the commission is 10-50% finished, you are entitled to a partial refund. 

• If the commission is 50-100% finished you cannot be refunded. At that point the suit will be finished and you will be free to resell the commission once it is in your possession.

CONTACT

• Wolfskin Studio can be contacted Via Telegram or email.

• Telegram: Wolfskin_Studios

• Email: Wolfskin_Studios@outlook.com